Apprentice Service Advisor/Administrator

To provide support to the service team, with preparation of service job cards, invoicing and other admin tasks. Provide outstanding customer service. Liaise with workshop/parts and complete upsell of work reported on vehicles. Outbound telephone calls to our customers to provide reminders of service/mot and previously reported work.

Key responsibilities:

  • Customer Service
  • Arrange customer bookings in the workshop
  • Advise customers on parts if required
  • Dealing with suppliers to order parts in
  • Cost for work and raise invoices
  • Putting the customer at the heart of everything you do, building relationships and loyalty so customers come back time and time again

Desired skills

  • Highly organised administration skills
  • Helpful attitude
  • Outstanding communication skills, both in-person and on the telephone
  • Proficient IT skills
  • Committed to providing the highest quality of service to customers
  • Ability to work to tight deadlines

In return we'll reward you with a competitive salary and on-going training and development.

So, if you can relate to our exacting standards and would like to join a winning team, then please complete the form below.

Ref: KJLR Apprentice Service Advisor/Administrator

Working Hours Mon – Fri hours between 8.00 – 18.00. Alternate Saturdays 8.00 – 17.00. Exact shifts TBC. Total hours per week: 40.00
Location Kentdale Jaguar Land Rover
Salary £240.00 per week
Benefits Option depending on business needs and apprentice that they would progress to a full-time service advisor within the business.
Closing Date 31/08/2021
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