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OUR FAMILY LOOKING AFTER YOUR FAMILY
Please contact us to make an appointment before you visit. These appointments will help us maintain social distancing, ensuring that we can manage the number of team members and customers within our retailers at any one time.
Of course, the safety of both our customers and our employees is still our number one priority, and so we'll be adhering to the following safety measures, as guided by the government and public health officials:
– Our showrooms are professionally and thoroughly cleaned every day
– All our vehicles are fully sanitised before test drives and handovers and include disposable seat covers
– All our employees wear disposable gloves when handling our vehicles
– We follow the social distancing guidelines at all times, and ask our customers to do the same
– If we need to keep in touch, we will do so via phone or email, which ever you prefer
– Before test drives and handovers, all vehicle keys are disinfected and handed over in a ziplock bag
– We test our team member's temperatures twice a day
– We have instigated shift working to reduce our numbers on site at any one time
– There are protective screens and PPE if we do need to sit down with a customer
– Contactless Payments or Bank Transfers are encouraged
– There are Sanitisation stations in our retailers
– Aftersales are implementing a drive-through system
– Virtual appointments
– Video walk arounds
– Customers are encouraged to complete any paperwork at their own home
– Virtual handovers covering all of your vehicle's features